Capstone Academy

Reviews

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  My son had an allegic reaction to peanuts after being given a snack by a member of the staff ( he had no known peanut allergy at the time, but was a severe asthmatic and had an epipen up there just in case). They called me and told me he had the reaction and asked me what to do. I asked them if his airway was at all obstructed or if he was having trouble breathing? They said yes, and i told them to give his first epipen and if the ablulance didnt arrive in 15 mins then to give him the second epipen. The epipen failed when they gave it to him and the ambulance gave him the second when they arrived. I beleive they should have called the ambulance either first or while calling me to ask me what to do, any nurse should know that if i childs airway is not clear from an allergic reaction, then it should be considered a medical emergency. P.S. this happened 5-6 years ago so not sure if the same people are there but if they are then i would highly recommend not to bring your child there if he/she has a larger than normal possibility of having a medical emergency.
  By Chris Trahan, December 25, 2017
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  My son needs speech therapy, and is rather delayed. I called at about 10:30am to schedule his first appointment with them. I was put on hold for about 3 minutes then told that she'd give my information to the speech therapist (Maya I believe) and she would call me because she was "too busy" to schedule the appointment at the time. I called back about 2:00pm since I had not received a phone call and was told she was in a session and would call me. When I pointed out I was told that three hours earlier, I got a laundry list of excuses why they were so busy including the secretary wasn't there. I called back at about 5:30 one last time. I was told that everyone for speech therapy had gone home and there was no way to schedule the appointment. This is unacceptable. I am calling my health insurance in the morning & taking my son somewhere where they care enough about their patients to return a phone call in a timely manner. UPDATE: They finally returned my call a week later. By then I had switched the referral and had an appointment scheduled for the next day with another company.
  By Ashley R, April 01, 2017

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